• Bayside Corporate


May 2021 Co-ordinator – ‘By the Bay’ Tourism Visitor Information Centre

By the Bay’s Visitor Information Centre Co-ordinator will oversee the day-to-day operation

of the new tourism/visitor information centre located at Bayside Travel Centre, Paqtnkek.

The co-ordinator will assist visitors by providing tourism and travel-related information

specific to the local (Antigonish County) region and Atlantic Canada. He/she will

work closely with DEANS (Destination Eastern and Northumberland Shores), the

destination marketing organization for the region, to ensure up-to-date and accurate

tourism and travel information is available.


The co-ordinator will be responsible for the development and maintenance of the retail space within the

VIC. This space will exhibit Indigenous crafts, made locally by Paqtnkek artisans and others in

neighbouring communities. The co-ordinator will work with local artisans to schedule and facilitate weekly

craft showcases to help artisans exhibit and sell their works. This will also involve scheduling heritage

craft demonstrations within the VIC space and on-site at Bayside. Future plans for By the Bay involve the

exhibition and sale of local Indigenous crafts on a wider scale, and therefore the co-ordinator will work with

Bayside Corporate Division to execute this vision.


The co-ordinator will also carry out administrative functions as required. This will include maintaining visitor statistics (numbers and originating province), managing all budgets for the VIC, and supervising staff if required.


Oversee visitor information services at By the Bay VIC

Work directly with DEANS to ensure the VIC is well stocked with relevant and up-to-date tourism

and travel information

Participate in tourism-related training in partnership with DEANS and Tourism Nova Scotia

Resolve problems and respond to visitor and partner feedback

Work with local artisans to create and maintain a weekly calendar of craft exhibits / assist with set

up and take down

Work with Bayside Corporate Division on day-to-day operations of By the Bay

Work with Bayside Corporate Division on future plans for By the Bay (display and retail sale of

Mi’kmaw heritage crafts)

Perform administrative tasks as required

Manage human resources, such as scheduling staff and conducting training (if required)

Ensure all COVID-19 safety protocols are maintained and enforced

Knowledge, Skills and Abilities:

Post-secondary training in relation to tourism or business

Previous experience in supervisory or customer service role

Excellent knowledge of all Indigenous tourism experiences within Atlantic Canada

Extensive knowledge of local attractions, events and tourism services

Excellent communication skills

Administrative skills

Time management skills

DEADLINE: Monday, May 31, 2021

Send your resume by email to Charmaine Jesty at neo@paqtnkek.ca or deliver it to Charmaine at the

Band office. No social media applications will be accepted. Thank you.